Privacy Policy
Last updated: 2026-04-08
Introduction
Centennial Wolf Repair ("we," "our," or "us") operates the website wolfrepaircentennial.com and provides Wolf appliance repair services in Centennial, Colorado and the surrounding south Denver metro area. This Privacy Policy describes how we collect, use, store, and protect personal information from visitors to our website and customers who use our services.
By using our website or engaging our repair services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and service address provided when you call us, submit a booking request, or fill out a contact form.
- Service Information: Details about your appliance (brand, model, serial number), description of the issue, appointment history, and repair records.
- Payment Information: Billing name, payment method details, and transaction records processed through our secure payment provider. We do not store full credit card numbers on our servers.
- Website Usage Data: IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and other analytics data collected automatically through cookies and similar technologies.
- Communication Records: Records of phone calls, emails, text messages, and online chat conversations related to service scheduling or support.
How We Use Your Information
We use collected information for the following purposes:
- Scheduling and performing appliance repair services at your Centennial-area home
- Communicating with you about appointments, repair status, and follow-up care
- Processing payments and maintaining billing records
- Improving our website, services, and customer experience
- Responding to your inquiries and providing customer support
- Complying with legal obligations and protecting our rights
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors, scheduling platforms, and website hosting providers. These providers are contractually obligated to protect your information.
- Parts Suppliers: When ordering specific replacement parts for your appliance, we may share appliance model and serial number information with OEM parts distributors.
- Legal Requirements: We may disclose information if required by law, subpoena, court order, or government regulation, or to protect our rights, safety, or property.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and collect analytics data. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
We may use third-party analytics services (such as Google Analytics) to understand website usage patterns. These services may collect information about your visits to our site and other websites using cookies and similar technologies.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for a reasonable period to support warranty claims and future service needs.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal exceptions
- Opt out of marketing communications
To exercise any of these rights, contact us at (720) 903-1007 or through the contact information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly remove it.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at: